No News Isn't Good News

Still no word yet on my appeal for interest relief. They did call me today but I didn't answer the phone. I figure I'll give them a call on Monday. I was planning on it any ways. I just don't understand how it can be this much of an issue on an ongoing basis. I also don't understand how an appeal can take so long. They made a mistake and now I am paying for it. I'm just not sure what I am going to do if they tell me I need to bring it up to date. I am unemployed so I definitely don't have $1200 to bring it up to date. I'm struggling enough as it is. *Sigh* Why can't it be easy?